Do you cover my area?
Based in Plymouth for on-site work (PC call-outs). Laptop customers can drop off. Remote help is available across the UK.
How long does a Windows reinstall take?
Typically same-day for drop-off installs (depends on backups and updates). I'll confirm the exact timeline when booked.
What warranties/aftercare do you provide?
Builds include stress-testing and handover. Parts carry the manufacturer's warranty; workmanship guarantee is included. I'm here if anything feels off.
Can you help me choose parts?
Yes—share your budget and what you do (games/apps). I'll propose 2-3 balanced options with performance estimates.
How do you price repairs?
Transparent quotes before work. Typical ranges are listed on each service card; final pricing depends on diagnostics and any parts required.
Is my data safe?
Yes. I handle data with care, use secure tools, and only access files strictly needed for the job. Backups are offered before risky changes.
What if I need something unlisted?
Can’t find what you’re looking for? Reach out — we’re happy to help with any problem, big or small.